{"id":7464,"date":"2020-04-14T16:31:26","date_gmt":"2020-04-14T08:31:26","guid":{"rendered":"https:\/\/halcyonagri.com\/?page_id=7464"},"modified":"2023-01-19T19:48:33","modified_gmt":"2023-01-19T11:48:33","slug":"grievance-procedure","status":"publish","type":"page","link":"https:\/\/www.staging.halcyonagri.com\/en\/sustainability\/grievance-procedure\/","title":{"rendered":"Grievance Procedure"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7464\" class=\"elementor elementor-7464\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1b15ef80 elementor-section-height-min-height elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-items-middle elementor-invisible\" data-id=\"1b15ef80\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-55ab8f42\" data-id=\"55ab8f42\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-312fa963\" data-id=\"312fa963\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-3f1269ea\" data-id=\"3f1269ea\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6a15643 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6a15643\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d89ec70\" data-id=\"d89ec70\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1012cbc elementor-widget elementor-widget-wp-widget-bcn_widget\" data-id=\"1012cbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wp-widget-bcn_widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"breadcrumbs\" vocab=\"https:\/\/schema.org\/\" typeof=\"BreadcrumbList\"><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to Halcyon Is Rubber.\" href=\"https:\/\/www.staging.halcyonagri.com\/en\/halcyon-is-rubber\/\" class=\"post post-page\"><span property=\"name\">Halcyon Is Rubber<\/span><\/a><meta property=\"position\" content=\"1\"><\/span> &gt; <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to All Articles.\" href=\"https:\/\/www.staging.halcyonagri.com\/en\/halcyon-is-rubber\/archives\/\" class=\"post-root post post-post\"><span property=\"name\">All Articles<\/span><\/a><meta property=\"position\" content=\"2\"><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-29a61f5a elementor-section-stretched elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"29a61f5a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-16483cff\" data-id=\"16483cff\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-3088d1af\" data-id=\"3088d1af\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-798b5104 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"798b5104\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We support and protect the rights of workers, land owners, indigenous people and local communities. We promote the responsible acquisition and management of land, and implement best-practise environmental standards which include policies of no deforestation, no peat and no exploitation. We advocate principles of equity by supporting the livelihoods of smallholder farmers, by engaging stakeholders and by promoting traceability across the natural rubber supply chain.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-4a077a35\" data-id=\"4a077a35\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eea79e6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eea79e6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8ce9a9b\" data-id=\"8ce9a9b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ba24157 elementor-widget elementor-widget-spacer\" data-id=\"ba24157\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-83aa703 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"83aa703\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-b581b43\" data-id=\"b581b43\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-946151c elementor-widget elementor-widget-counter\" data-id=\"946151c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Closed cases<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"12\" data-from-value=\"\" data-delimiter=\",\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb3af60 elementor-widget elementor-widget-counter\" data-id=\"cb3af60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Ongoing cases<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"5\" data-from-value=\"\" data-delimiter=\",\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-092c567\" data-id=\"092c567\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d689d4 elementor-widget elementor-widget-image\" data-id=\"5d689d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"640\" height=\"314\" src=\"https:\/\/www.staging.halcyonagri.com\/wp-content\/uploads\/2020\/04\/Piechart-Halcyon-2-768x377.jpg\" class=\"elementor-animation-grow attachment-medium_large size-medium_large wp-image-7475\" alt=\"\" srcset=\"https:\/\/www.staging.halcyonagri.com\/wp-content\/uploads\/2020\/04\/Piechart-Halcyon-2-768x377.jpg 768w, https:\/\/www.staging.halcyonagri.com\/wp-content\/uploads\/2020\/04\/Piechart-Halcyon-2-300x147.jpg 300w, https:\/\/www.staging.halcyonagri.com\/wp-content\/uploads\/2020\/04\/Piechart-Halcyon-2-1024x502.jpg 1024w, https:\/\/www.staging.halcyonagri.com\/wp-content\/uploads\/2020\/04\/Piechart-Halcyon-2.jpg 1280w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-acb1a85\" data-id=\"acb1a85\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cecdcdc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cecdcdc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-326381e\" data-id=\"326381e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff5ebe0 elementor-widget elementor-widget-spacer\" data-id=\"ff5ebe0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3304edf elementor-widget elementor-widget-heading\" data-id=\"3304edf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">our approach<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d555e63 elementor-widget elementor-widget-text-editor\" data-id=\"d555e63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This grievance procedure has been established for Corrie MacColl to address sustainability grievances from stakeholders including individuals, government and non-governmental organisations concerning the implementation of Corrie MacColl\u2019s\u00a0<a href=\"https:\/\/www.halcyonagri.com\/publication\/sustainable-natural-rubber-supply-chain-policy-snrscp\/\">Sustainable Natural Rubber Supply Chain Policy (SNRSCP).<\/a><\/p><p>Transparency is the cornerstone of our sustainability performance, allowing our business to evolve successfully and respectfully. Our transparent, collaborative and committed approach applies to both existing grievances and those stemming from legacy issues prior to our 2016 acquisition of our Cameroon plantations. We consider a robust grievance mechanism essential to protecting the people and environments affected by our operations.<\/p><p>We are engaged locally and internationally with civil societies to ensure we have a robust system in place to address compliance breaches and give employees, surrounding communities and all other stakeholders the ability to report grievances.<\/p><p><a href=\"https:\/\/www.halcyonagri.com\/wp-content\/uploads\/2020\/04\/HAC_Grievance-Resolution-Procedure.pdf\"><b>View Grievance Procedure\u00a0<\/b><b>SOP<\/b><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-339f17a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"339f17a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8fea09 elementor-widget elementor-widget-heading\" data-id=\"a8fea09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">grievance list<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f41071 elementor-widget elementor-widget-shortcode\" data-id=\"9f41071\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div id=\"footable_parent_7480\"\n         class=\" footable_parent ninja_table_wrapper loading_ninja_table wp_table_data_press_parent bootstrap4 \">\n                <table data-ninja_table_instance=\"ninja_table_instance_0\" data-footable_id=\"7480\" data-filter-delay=\"1000\" aria-label=\"Grievances\"            id=\"footable_7480\"\n           data-unique_identifier=\"ninja_table_unique_id_3390670051_7480\"\n           class=\" foo-table ninja_footable foo_table_7480 ninja_table_unique_id_3390670051_7480 table ninja_search_right nt_type_ajax_table table-striped table-bordered table-hover vertical_centered footable-paging-right\">\n                <colgroup>\n                            <col class=\"ninja_column_0 \">\n                            <col class=\"ninja_column_1 \">\n                            <col class=\"ninja_column_2 \">\n                            <col class=\"ninja_column_3 \">\n                            <col class=\"ninja_column_4 \">\n                            <col class=\"ninja_column_5 \">\n                    <\/colgroup>\n            <\/table>\n    \n    \n    \n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8da88e elementor-widget elementor-widget-spacer\" data-id=\"e8da88e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fbbedf7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fbbedf7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f8b0222\" data-id=\"f8b0222\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2247cdb elementor-widget elementor-widget-spacer\" data-id=\"2247cdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>We support and protect the rights of workers, land owners, indigenous people and local communities. We promote the responsible acquisition and management of land, and implement best-practise environmental standards which include policies of no deforestation, no peat and no exploitation. We advocate principles of equity by supporting the livelihoods of smallholder farmers, by engaging stakeholders [&hellip;]<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":14,"featured_media":0,"parent":7440,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"customtemplate.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-7464","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.staging.halcyonagri.com\/en\/wp-json\/wp\/v2\/pages\/7464","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.staging.halcyonagri.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.staging.halcyonagri.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.staging.halcyonagri.com\/en\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.staging.halcyonagri.com\/en\/wp-json\/wp\/v2\/comments?post=7464"}],"version-history":[{"count":0,"href":"https:\/\/www.staging.halcyonagri.com\/en\/wp-json\/wp\/v2\/pages\/7464\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.staging.halcyonagri.com\/en\/wp-json\/wp\/v2\/pages\/7440"}],"wp:attachment":[{"href":"https:\/\/www.staging.halcyonagri.com\/en\/wp-json\/wp\/v2\/media?parent=7464"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}